Privacy Policy

Plusostats ("we", "us", "our") collects certain personal data from users of our sports analytics platform. This Privacy Policy explains what we collect, how we use it, and the rights you have over your information.

This document includes specific provisions for:

• Users in the European Economic Area (EEA) and UK under GDPR;
• Users in Brazil under LGPD (Lei Geral de Proteção de Dados);
• Users in California under CCPA.

Summary

We collect and process personal data for the following purposes:

Data Controller Contact

Categories of Personal Data

We may collect the following categories of personal data, either directly from you or through third-party services:

• Account information: email address, username, password, user ID;
• Profile data: display name, profile picture (where provided);
• Payment details: billing information, payment method details, transaction history;
• Usage data: pages visited, features used, interaction patterns, timestamps;
• Device information: device type, operating system, browser, IP address;
• Approximate location: derived from IP address (region-level);
• Support communications: messages and feedback you send;
• Tracking data: cookies, session identifiers, analytics tokens.

Required data is described throughout this policy. Personal data may be submitted voluntarily or collected automatically when you use the Service.

All requested data is needed to provide the Service unless explicitly marked optional. If something is unclear, please contact us.

How We Process Your Data

Methods

We implement appropriate technical and organizational measures to protect data from unauthorized access, disclosure, modification, or destruction. Processing is performed on secure systems following procedures aligned with the stated purposes.

In addition to internal staff (administration, support, technical operations), certain external partners may process data on our behalf as data processors, including:

• Cloud hosting providers;
• Payment processors;
• Email service providers;
• Analytics platforms;
• Customer support tools.

An up-to-date list of processors is available on request.

Where Processing Happens

Data is processed at our operational facilities and at the facilities of our partners. International transfers may occur. We rely on appropriate safeguards (such as standard contractual clauses) for transfers outside your home region.

Retention

Personal data is kept for as long as necessary to fulfill the purposes for which it was collected. Retention may be extended to comply with legal obligations or where you have given consent for longer retention.

Why We Process Your Data

• Service delivery: to provide access to Plusostats features and functionality;
• Account management: to create, maintain, and secure your account;
• Billing: to handle subscriptions and process payments;
• Communication: to send service updates and respond to support requests;
• Analytics & improvement: to understand usage and improve the Service;
• Security: to detect fraud, prevent abuse, and protect users;
• Legal compliance: to meet legal obligations and respond to lawful requests;
• Marketing: to send promotional messages where you have consented or where permitted by law.

Legal Bases (GDPR)

We process personal data on one or more of the following legal bases:

• Consent: you have given consent for a specific purpose;
• Contract performance: processing is necessary to perform our agreement with you;
• Legal obligation: processing is required by law;
• Legitimate interests: processing supports our legitimate interests, balanced against your rights;
• Public interest: processing relates to tasks carried out in the public interest.

Contact us for clarification of the specific basis used for any processing activity.

Third-Party Integrations

Authentication Providers

If you sign in via a third-party provider, we may receive limited information from your account:

• Google OAuth: email address, name, profile picture;
• Apple Sign In: email address (or Apple's private relay), name, user ID.

These integrations are governed by each provider's privacy policy. We request only the minimum permissions needed.

Payment Services

Payment processing is performed by trusted third parties:

• Stripe — direct web payments;
• Apple App Store — iOS in-app purchases;
• Google Play Store — Android in-app purchases.

We do not store full payment card details. Card data is handled by these providers under PCI-DSS standards.

Cookies & Tracking

Plusostats uses cookies, local storage, and similar technologies to operate the Service and understand usage.

Categories

You can manage cookie preferences in your browser settings. Disabling certain cookies may affect Service functionality.

Your Rights (GDPR — EEA & UK Users)

If you are in the EEA or UK, you have the following rights regarding your personal data:

• Right of access: obtain confirmation of processing and a copy of your data;
• Right to rectification: request correction of inaccurate or incomplete data;
• Right to erasure: request deletion (subject to legal exceptions);
• Right to restriction: request limited processing in certain situations;
• Right to data portability: receive your data in a structured, machine-readable format;
• Right to object: object to processing based on legitimate interests or direct marketing;
• Right to withdraw consent: withdraw a previously given consent at any time;
• Right to lodge a complaint: file a complaint with your local data protection authority.

Exercising Your Rights

Send requests to support@plusostats.com. We aim to respond within one month and at no cost to you.

Brazil (LGPD)

This section applies to users in Brazil under the LGPD.

Legal Grounds

We process personal information on grounds including:

• Your explicit consent;
• Compliance with legal or regulatory obligations;
• Contract execution and preliminary procedures;
• Exercise of rights in judicial or administrative proceedings;
• Protection of life or physical safety;
• Legitimate interests, where your rights do not prevail;
• Credit protection.

Your Rights in Brazil

You may:

• Confirm the existence of processing activities;
• Access your personal information;
• Rectify incomplete, inaccurate, or outdated information;
• Request anonymization, blocking, or deletion of unnecessary data;
• Obtain information about third parties with whom we share data;
• Request data portability;
• Request deletion of data processed based on consent;
• Revoke consent at any time;
• File complaints with ANPD;
• Request information about automated decision-making criteria.

Submitting Requests

Contact support@plusostats.com. Requests are handled free of charge and typically answered within 15 days for full disclosure requests.

International Transfers

We may transfer data outside Brazil where necessary to deliver the Service, to comply with legal obligations, or with appropriate safeguards as authorized by ANPD.

California (CCPA)

California residents have additional rights under the CCPA:

• Right to know: request disclosure of personal information collected, used, or shared;
• Right to delete: request deletion of personal information we hold;
• Right to opt out of sale: we do not sell personal information;
• Right to non-discrimination: we will not discriminate against you for exercising your rights.

California residents may also cancel certain purchases within three business days for a full refund as set out in our Refund Policy.

Data Security

We use industry-standard security measures, including:

• Encryption of data in transit via TLS/SSL;
• Secure password hashing using modern algorithms;
• Regular security reviews and vulnerability assessments;
• Access controls and authentication requirements;
• Monitoring for suspicious activity;
• Staff training on data protection.

No internet transmission is completely secure. We cannot guarantee absolute security but continuously work to maintain a high standard.

Children's Privacy

Plusostats is not intended for individuals under 18 years of age (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children.

If we become aware that we have inadvertently collected data from a child, we will delete it promptly. Parents or guardians who believe a child has provided data to us should contact us.

How We Share Your Data

Service Providers

We share data with carefully selected providers who help us operate the Service. They are contractually required to protect your data and use it only as instructed.

Legal Requirements

We may disclose data when required by law or to:

• Respond to legal processes or government requests;
• Enforce our Terms and Conditions;
• Protect the rights, property, or safety of Plusostats, our users, or the public;
• Prevent fraud or security incidents.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you of any such change.

With Your Consent

We share data with other parties only when you have provided consent for such sharing.

Important: We do not sell your personal data to third parties for their marketing purposes.

System Logs & Maintenance

For operational and maintenance purposes, Plusostats and our providers may collect system logs that record interactions with the Service, including IP addresses, access times, and technical diagnostics. These logs are used only for:

• Troubleshooting technical issues;
• Monitoring performance;
• Detecting security threats;
• Ensuring service stability.

Changes to This Policy

We may update this Privacy Policy from time to time. For significant changes we will notify you by:

• Updating the "Last updated" date on this page;
• Sending email notifications where you have an account;
• Displaying in-product notices.

Please review this page periodically. Where changes affect consent-based processing, we will obtain new consent as required by law.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

We will respond within a reasonable timeframe — typically within 30 days.

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